One of the best features of a Shopify support package is the amount of extra work you can do each month. You can use this time to roll out new features, improve page speed, write blog posts, or improve the Google Search Console coverage of your site.
You can even have a team of experts work on your conversion rate optimization. A Shopify support package can help you avoid costly mistakes that can sink your website’s SEO ranking.
There are three levels of support for your Shopify website. You can pay a flat rate or opt for a monthly or weekly support package. Typically, a monthly or weekly support package will be the most affordable option, starting at $30 per hour.
These support packages also include a dedicated account manager and transparent reporting. You can also hire a team of specialists to help you develop a custom Shopify theme for your store. A monthly or weekly support package can save you a lot of time and money, and give you peace of mind.
If you’re running a small business, it’s helpful to know which of the Shopify Support Packages is the best choice for your needs. This article will cover Shopify Plus and Starter, as well as how to get the most out of each one.
Before you make a decision, it’s useful to understand how each package differs from the others. For instance, a shopify priority support package costs around $30 per month and gives you the benefit of dedicated account managers and transparent reporting.
Shopify Plus
If you’re considering upgrading your online store to Shopify Plus, you should know that it has many additional benefits. For one, it includes an advanced support package and advanced integrations with other apps.
Lastly, it comes with APIs that allow you to build your own private apps, and it includes a GiftCard payment option. If you’re interested in developing advanced features, you should upgrade to Shopify Plus. But before making the switch, read the following points to make sure you’re getting the most out of your new store.
The best part about Shopify Plus is that it comes with a guaranteed 99.9% uptime. Even on peak shopping days, such as Black Friday, it can handle more than ten thousand transactions per minute. This makes it an ideal choice for seasonal and year-round sellers alike. Outages won’t turn off your customers, and you’ll also be able to avoid wasting precious time monitoring the site.
If you’re still not convinced, consider Shopify Plus’s academy, where you can learn from experts. These experts are available to offer you training videos and live workshops. Another feature of Shopify Plus is its omnichannel support. This feature helps you manage orders and automates the order management process. This can make shopping easier for your customers and increase your chances of them coming back. It also allows for a higher conversion rate and higher customer satisfaction.
Ultimately, you’ll be able to manage your customers from all channels, regardless of the size of your team. Shopify Plus is a great option for online businesses of all sizes. It’s easy to integrate with any payment method, so there’s nothing to lose by upgrading to this support package.
In addition to the support package, Shopify Plus also offers a Jumpstart orientation. At this orientation, you’ll learn about the platform, its features, and other resources. Attending the orientation is the best way to get your bearings on the platform.
If you’re still unsure of how to use the platform, a Merchant Success Manager will help you unlock the full potential of your online store. You’ll also have access to a community where you can ask questions and get answers from fellow users.
When deciding to upgrade to Shopify Plus, you should consider your budget. Running an online store can be demanding, and you’ll need expert support every step of the way.
While Shopify has an excellent support package, a scalable support package can help you avoid the repetitive tasks that limit your growth potential. If you don’t want to spend a lot of money on a support package, you might be better off sticking with the free version.
The Gorgias automation add-on works seamlessly with Shopify Plus. This automated service offers omnichannel customer support, which means that you can use email, social media, and phone to get assistance.
You can even automate emails to make your customer service process even more efficient. And with Gorgias, you can get support around the clock, so you won’t have to wait for help to get your store back up and running.
Automating your business is crucial for the success of your online store. Repetitive tasks take away from the focus you need to focus on developing new opportunities. While physical merchants are still important, it’s important to keep pace with the times by taking advantage of the benefits of a digital store.
There’s no reason to go through the trouble of hiring a full-time employee just to complete these mundane tasks. Flow can help you automate processes for different operations, from order processing to customer service.
A Shopify Plus account comes with a range of custom features and benefits. It’s ideal for businesses with multiple SKUs and growing online stores.
The cost of a Shopify Plus account is dependent on the number of resources required. When you’re planning to migrate from an existing commerce platform to Shopify, contact a Shopify representative for a quote. Alternatively, you can migrate your entire website from Magento 1 to Shopify.
Whether you’re a newbie or an experienced e-commerce veteran, Shopify Plus will benefit your business in a variety of ways. Shopify Plus support will take care of any technical issues that arise during the launch of your store, help you with online marketing, and even provide personalized assistance with your website design.
Unlike Basic Shopify, this service will also eliminate Shopify’s per-transaction fees, which can range from 2.9% to 2.4%. However, if you’re a high-volume seller, you’ll quickly recoup the expense of the additional support.
Shopify Starter
If you’re planning to launch an online store, you might want to explore Shopify Starter Support Packages. These packages offer essential support for your shop, making them perfect for beginners. With basic features, they are ideal for those with a modest budget. However, there are additional features worth considering.
One of the main benefits of the Shopify Starter plan is the Buy Button. This feature allows you to embed your products on other websites or social media platforms, similar to how PayPal works. The Buy Button includes a small snippet of code that automatically displays product details and the option to purchase. Read on to learn more about these packages.
You don’t have to use the Shopify Starter platform to create these little online stores. You can use this tool to publish links to your products to your Facebook page or blog.
This plan is designed for growing eCommerce businesses. It has all Basic Shopify features and a few extras, such as the ability to add up to 15 staff accounts. It includes the ability to integrate third-party shipping carriers during checkout, so your customers can easily choose the carrier that charges the lowest prices.
Depending on your business needs, you might need the Premium or Enterprise support package. But in general, it’s the Starter Plan that’s right for you.
Among the main advantages of the Starter Support Packages, this plan allows you to sell your products on social media sites like Facebook and Pinterest. You can also take advantage of discount shipping rates with UPS, USPS, and DHL Express.
The Basic plan offers free SSL certificates and manual order creation, and also allows you to print shipping labels. With these packages, you can sell in 133 different currencies, round up or down, and sell your products in five languages.
The Basic Shopify plan costs $29/month and comes with a standalone site with an eCommerce store and blog. You can add as many products as you like and use the e-commerce app to sell them. Basic Shopify is an excellent plan for beginners but is not suitable for advanced online business owners.
It doesn’t include additional features like credit card payments, custom discounts, or blogging functionality. However, the Basic Plan is a great place to start, as it gives you a complete online store without worrying about hosting and domain registration.
The Basic plan does not charge any transaction fees. If you use a third-party payment gateway, you should factor in transaction fees. These fees can range from 2.4% to 2.9% for each transaction. This fee may be lower in other countries. The Starter Plan allows you to have a free trial and get the basics up and running. You can also decide whether you want support from a support expert or not, but you should not be afraid to ask.
The Basic plan gives you your own Shopify-hosted storefront and unlimited products. It is great for those starting out or selling small volumes of stock. For people looking to expand their business, this is a good option, and the cheapest plan comes with features such as USPS Priority Mail cubic pricing, professional reports, and unlimited products. Advanced plans come with features such as abandon cart recovery emails, gift cards, and a multi-language store. Both include email support and live chat.
We at PROS have a dedicated team of skilled and professional Shopify developers that can help you in setting up or migrating from an existing platform.
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Deepak Wadhwani has over 20 years experience in software/wireless technologies. He has worked with Fortune 500 companies including Intuit, ESRI, Qualcomm, Sprint, Verizon, Vodafone, Nortel, Microsoft and Oracle in over 60 countries. Deepak has worked on Internet marketing projects in San Diego, Los Angeles, Orange Country, Denver, Nashville, Kansas City, New York, San Francisco and Huntsville. Deepak has been a founder of technology Startups for one of the first Cityguides, yellow pages online and web based enterprise solutions. He is an internet marketing and technology expert & co-founder for a San Diego Internet marketing company.