Shopify Support & Maintenance

Are you seeking seamless upkeep for your Shopify support & maintenance?

Look no further than PROS, your trusted Shopify maintenance expert offering an array of Shopify maintenance services. Our team comprises top-rated Shopify developers who specialize in Shopify maintenance, ensuring your site runs smoothly.

We provide comprehensive Shopify maintenance packages and technical support, catering to Shopify Plus stores as a dedicated Shopify Plus development agency. With round-the-clock Shopify support hours, our Shopify customer service support team diligently handles updates, security alerts, and bug fixes.

Partner with us to benefit from our expertise and secure the seamless functioning of your Shopify store. Whether you require Shopify developer support, maintenance for Shopify Plus, or round-the-clock Shopify support hours, our team is committed to delivering exceptional service tailored to your needs.

As a dedicated Shopify support agency, we provide comprehensive services, including Shopify maintenance packages, technical support, and Shopify Plus development.

Our Shopify online support team is available 24/7 to resolve any issues. Please contact us for your Shopify Support & Maintenance projects. Click here or call (858) 775-3645

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WHAT WE DO

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What Makes Us Different

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Our Shopify Support & Maintenance Services

You want your Shopify web store to be working at optimum effectiveness. PROS Shopify development company will make that happen, allowing you to relax.

At PROS we don’t think our job is done once your site had been launched. As well as developing and hosting we offer full Shopify maintenance services. Our team of experts are ready and waiting to deal with any glitches or bugs at top speed. It doesn’t matter if you’ve had a Shopify store built from scratch or migrated from an older site to a hosting package, we deliver the same excellent maintenance.

Shopify Support & Maintenance

Ensuring the seamless operation of your Shopify store is crucial to sustain its growth, minimize downtime caused by avoidable errors, and safeguard against potential revenue loss. At PROS, we specialize in Shopify maintenance services designed to uphold the performance and functionality of your e-commerce website. Entrust us with the responsibility of managing your Shopify support and maintenance needs, allowing you to focus on steering your business towards success.

Our expertise spans across diverse areas including Shopify website maintenance, expert Shopify support, and comprehensive Shopify maintenance packages tailored to suit your specific requirements. With a dedicated team of Shopify maintenance experts, we offer reliable technical support, ensuring your Shopify Plus store receives the necessary attention and assistance it deserves.

Partner with us to benefit from our extensive experience in Shopify development, proficient handling of Shopify Plus development, and seamless customer service support. Experience worry-free Shopify maintenance with PROS, empowering you to concentrate on your business while we handle the technical intricacies.

These are just a few reasons why we’re the best at what we do:

Shopify Support & Maintenance Services

Shopify Partners

We are Shopify Partners. This means we have extensive experience providing ecommerce solutions to a range of businesses on the world’s leading ecommerce platform.

Shopify Migration

Migrate to Shopify or Shopify plus from various ecommerce platforms including Magento, WooCommerce, and others. Migrate product variants, attributes, custom UI/UX, custom features and functionality, order data, customer data, etc. seamlessly.

Ongoing Site Development

We create a development plan alongside your internal team. We will then continually work on developing and improving your site.

Site Maintenance & Audits

We conduct regular and strict site audits. These enable us to identify small issues and take care of them before they escalate into full-blown reverses.

Site Monitoring

We offer a comprehensive Shopify support package that includes the uninterrupted monitoring of your site all year long.

Immediate Response

The PROS team is always on hand to help. As such, any difficulties you experience will be fixed as quickly as possible.

Shopify Store Upgrades

Upgrading to the latest version of Shopify ensures the implementation of advanced features and functionality. We deliver seamless Shopify upgrades without disruptions in business operations.

Emergency Support

Contingent bugs and challenges are a major part of running an e-commerce platform. We offer 24/7 customer support for unforeseen and fast bug fixes to ensure 99.99% uptime and optimum performance.

Site Backup & Reports

Our experts create monthly backups of your online store that includes design files, customer data, product data and order data, etc. Additionally, we provide analytics and reports to enhance user experience.

Why Choose Shopify Support & Maintenance Service By PROS?

We deliver fully integrated & comprehensive Shopify support & maintenance services to build an e-commerce site that is reliable, fast, and scalable:

Support Services For Shopify

We offer a package model for our Store Support service, providing ongoing support at the very best rates. Support services include:


Initial analysis of traffic analytics, website design and marketing strategy


Work on web design app installations SEO tweaks banner design custom coded features and development updates

Specialist Shopify SEO and Shopify PPC services are provided through a combination of our Shopify expertise with our business and marketing know-how

Benefit Shopify Support & Maintenance

Ensure your Shopify store stays at its peak performance with our comprehensive Shopify Support and maintenance services. We understand the critical role that ongoing maintenance plays in keeping your online business running smoothly. With our Shopify Maintenance Services, you’ll have peace of mind knowing that your online store is in capable hands.

From technical support to regular updates and troubleshooting, our team is committed to ensuring your Shopify website runs seamlessly, allowing you to focus on growing your business. Reach out to us today and experience hassle-free Shopify support and maintenance. Here’s why partnering with us for Shopify Support & Maintenance offers unmatched advantages:

  • Proactive Maintenance: Regular check-ups and updates to ensure your Shopify website operates seamlessly.
  • Dedicated Support Team: Access to a dedicated team of experts providing timely assistance and resolving issues promptly.
  • Tailored Maintenance Packages: Customized support packages designed to fit your specific needs and budget.
  • 24/7 Technical Assistance: Round-the-clock support to address any unexpected issues and provide quick resolutions.
  • Shopify Plus Expertise: Specialized support for Shopify Plus users, offering tailored solutions for enterprise-level stores.

Shopify Support & Maintenance FAQs

Shopify is a popular e-commerce platform that allows businesses to create an online store to sell their products or services. It provides various tools and features for managing inventory, processing payments, and fulfilling orders.

Shopify support & maintenance is the process of continuously checking and maintaining a Shopify store to ensure that no bugs or mistakes interfere with its performance or user experience. It entails a complete backup of the store, including all store data and design files, as well as a thorough evaluation of Shopify store issues.

Your Shopify store requires ongoing maintenance to guarantee that it constantly provides a smooth and delightful user experience for your consumers. Our continuing maintenance services provide you with the assurance that everything is functioning properly and that any problems are successfully addressed as soon as they arise.

Email: For email-based support, visit Shopify’s Help Center or send an email to [email protected]. Phone: Shopify provides phone assistance 24 hours a day, seven days a week in the United States and around the world.

If you owe any money to Shopify, you must pay it before you can deactivate your account. You will not be charged for canceling, but you will not be refunded for subscriptions bought in advance.

Log in to a store in your organization to access the Shopify organization admin, and then use the global navigation menu to access and control components of your organization, such as users and stores.

We offer various support and maintenance services for Shopify, including website updates and changes, optimization for search engines, troubleshooting, regular maintenance, and more.

Regular maintenance should be performed on a quarterly or bi-annual basis, depending on the size and complexity of the store. This includes updating the platform and apps, optimizing images, checking for broken links, and more.

Yes, we can help you optimize your Shopify store for search engines, including optimizing product descriptions and titles, adding relevant keywords, optimizing images, and more.

Client Testimonials

Trusted By Hundreds Of Clients & Millions Of Users Worldwide

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Trusted By Hundreds Of Clients & Millions Of Users Worldwide

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Frequently Asked Questions (FAQs)

Yes, our dedicated team of Shopify web designers is highly experienced in redesigning your store if there is a need. Additionally, hire Shopify web designers for customizing, upgrading, and migrating of the store depending on your needs.

PROS is a Shopify app development company with experienced Shopify web developers that provide required updates for all your Shopify apps and features. We also write custom code to ensure seamless Shopify integration services between plug-ins.

Updating your website and apps helps to protect your website from security threats, breaches and increases performance.

In the beginning, we conduct an audit of your store then give you a report and an action plan detailing the aspects that need to prioritize.

We offer a wide range of Shopify maintenance and support packages and Shopify web examples to choose from according to your business requirements and goals. Please contact us for a complimentary analysis of your website for more information.

Yes, we can provide you with customized theme solutions to personalize your website.

Yes, our team of shopify support and maintenance experts can evaluate your store for safety risks and take steps to prevent any violations.

PROS is a Shopify development company that offers 24/7 performance monitoring of your Shopify store to check for performance issues, resolve issues faster and update you with all necessary information.

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