Shopify Inbox Integration Services

A Perfect Mix of Marketing & Technology


Shopify Inbox is a Shopify app developed by Shopify with rating: 4.5/5 based on 1,520 reviews. This Shopify app helps to increase your customers’ buying confidence and boost sales. Conversations are critical to commerce 70% of the Shopify Inbox conversation is with the customer making the purchase decision.

Get more context and better customer service by integrating Shopify Inbox. Use the Shopify Inbox to chat with customers and sell through chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time supporting everything in your free business chat app.

With the Shopify Inbox integration services, sellers can amplify higher revenue potential with the option to add a chat app for real-time conversations and enable automatic messaging, quick checkout links, and Facebook Messenger connections.

Please get in touch with PROS for your Shopify Inbox integration services. Click here or call (858) 775-3645


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PROS Shopify Inbox Integration Services

Satisfied customers are the driving force behind every business. By listening to your customers in a timely manner, you can convert your prospects. According to Shopify, 70% of Shopify Inbox customer is the customer who wants to buy.

With the Messenger Channel app, you can hear your customers’ questions and concerns in a timely manner. This app offers many useful features that you can use to grow your business. Some features of this app include:

  • Connect Facebook, Instagram, and more in a single app.
  • Real-time chat and email capabilities
  • Fast chat, instant answers, and automated messages
  • Identify the customer’s challenges

Help Agents work faster

Answer all customer questions in less time, in one place, across multiple channels. Whether it’s a support email, live chat conversation, or social media message, respond using PROS

Quick and easy setup

It takes less than 30 seconds to integrate Shopify with PROS. Click Connect Shopify and follow the on-screen instructions to set up your integration without having to be too cumbersome.

Easy access to order information

Reduce app switching time and easily view customer and order information directly from your PROS inbox.

Why Choose PROS for Shopify Inbox Integration

Shopify Inbox Integration Services


Our team of experienced & certificated developers has experience in integrating the Shopify store with Shopify inbox services


We, as a professional Shopify Inbox integration agency, ensure the security of your website. There will be no more data loss or hacker attacks to worry about.


All features can be expanded to bring the best performance to your site.

Flexible pricing

Stop worrying about the budget, because we have different packages that suit your requirements.

Regular updates

We provide frequent updates and technical support for all extensions developed by PROS

Dedicated support

PROS is a dedicated Shopify Inbox integration company that offers you 24*7 support to ensure the best performance out of your store.

Benefits of PROS Shopify Inbox Integration

Improved Management

Shopify has introduced a virtual assistant named Kit, integrated with the Shopify Inbox, designed to assist users in efficiently handling a variety of marketing and customer service duties. The Virtual Assistant is capable of launching and managing social media marketing campaigns, overseeing social media advertisements, conducting email marketing efforts, and more. This tool streamlines the process, allowing business owners to focus on strategic decisions while Kit handles the operational details.

Improved Team Conversations

The Shopify Inbox allows team members to send messages and images to other team members in the Team Conversation section. Users can request to join the Shopify Inbox to initiate a conversation by sending an email invitation link to a team member. To start a new conversation, the user must visit the Shopify Inbox section and click Team Options. The user should then click New Message, select the desired team member, and click the Send button.

Improved Conversation Analysis

Shopify Inbox generates an insightful analysis of the conversations you have with customers in the online store. View important metrics, including the number of new conversations, the number of conversations with replies, the first response time, and the number of conversations that led to sales within seven days.

Enhanced Customer Conversations

With Shopify Inbox, users can not only read customer messages, but also send personalized text, discount codes, images, and offers that help them deliver personalized customer experiences. Shopify Inbox automates the sending of greetings and follow-up messages to customers to increase customer engagement and reduce response time.

Related Shopify Services

Apart from Shopify inbox Integration services, PROS offers a wide range of Shopify development services that include:

Shopify Store Setup & Configuration

Partner with PROS to get started with Shopify store setup and configuration in a quick turnaround time. PROS Shopify development company offers custom Shopify development services include image uploads, chatbots, etc.

Shopify Migration

As a reliable Shopify development company, our seamless, reliable and fast Shopify migration services help businesses of all sizes, migrate to Shopify and Shopify Plus from Magento, WooCommerce, etc. Also, we migrate product variants and attributes, order data, customer data, and others.

Conversion Optimization CRO

PROS conversion rate optimization website experts will develop an effective strategy for your business to impact the visitors of your website or a landing page. Connect and convert your customers through your website or the landing page via sales, sign-ups, memberships, etc.

Shopify Integration

Update your Shopify store’s functionality with our Shopify integration services that include ERP solutions like NetSuite, payment gateways, shipping providers, marketplaces like Amazon and Walmart, Shopify social media integration like Facebook and Instagram.

Shopify Maintenance & Support

PROS Shopify web development company provides comprehensive Shopify support and maintenance services, including upgrading your Shopify platform to the latest version, bug fixing, and performance optimization.

Shopify Plus Development

In addition to Shopify development service, Shopify Plus merchants encounter high traffic and hold an extensive database that requires skilled Shopify Plus developers to manage the development and customization of these ecommerce stores.

Custom Feature Development

PROS Shopify web development company has a team of skilled and experienced custom feature developers. Our Shopify web developers creates custom features and functionalities to enhance performance.

Dawn Theme Customization

Shopify recently introduced Dawn, a new benchmark in storefront theme development, which is reported to be 35% faster than the existing default theme. Customize the Shopify Dawn theme to enhance the user experience seamlessly.

Shopify Design & Development

PROS Shopify development company has a team of professional web designers that deliver features and functionality for user interface and user experience. As a professional web design company, we create ideas, concepts, and designs that align with your company’s needs and goals.

Recent Shopify Projects

Shopify Inbox Integration Services FAQs

Shopify Inbox is a messaging tool that enables customers to chat with you directly from your online store and within the Shop app. With Shopify Inbox, you can reply to customer messages, share product links, distribute discount codes, and send images, all from one convenient location.

Shopify supports integration with popular social media channels and advertising platforms such as Facebook, Instagram, Google, Tumblr, Pinterest, and analytics tools such as Google Analytics. The Shopify App Store offers hundreds of apps that cover all the features you want to add to your shop.

Shopify Inbox is a complimentary business chat application integrated directly into your admin panel.

The Shopify Inbox is available on the web ( and can also be downloaded on iOS and Android mobile devices. With the Shopify Inbox, you can easily add chats to the online store to send messages while customers shop.

In the Shopify Inbox app, tap a conversation to open it. If you don’t see an option next to the message box, tap the + icon to expand the conversation options. Tap the price list icon to open the list of store products.

Open the Shopify Inbox mobile app on your mobile device. Tap the My Profile icon Notifications. Verify that the email notification option is selected for the trigger that you want to be notified of.

Once you’ve installed the Shopify Inbox app on your store, you can set up your notifications, quick replies, and message preferences. To adjust these settings at any time, simply navigate to Shopify Inbox and click on Settings.

In your Shopify admin panel, go to Online Store > Themes. Select “Customize” beside the theme you wish to modify. Choose “App embeds” and then click on “Shopify Inbox.” Within the Shopify Inbox area, enable the “Online store chat button” by toggling it on.

In your Shopify admin panel, go to Settings, then select Users and permissions. Click on Add staff.

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